We can refund you within 14 days of the campaign’s end, fees included. After that, we have a policy of no questions asked until the Pledge Manager deadline, though that’s minus Kickstarter and payment processing fees (which we can’t get back from them after 14 days). However, if we’ve begun packaging your pledge for shipment, no refunds are possible. If a component cannot be delivered AT ALL, we refund that completely, including fees.
All refunds after the 14 days close of the campaign may be processed via PayPal or reversed via Stripe to your credit card at our discretion. Refunds within 14 days are reversed via Stripe to your credit card.
This project is being funded in USD and any refunds processed will be in USD for the exact amount received in USD, excluding any applicable fees depending on the time of the refund being processed.
Please sign in to leave a comment.