Can I get a refund?

Yes, you can get a refund. 

• If you request your refund within 14 days of the campaign’s end, you will receive a full refund. 
• If you request a refund after 14 days of the campaign’s end, there is a 10% fee deducted from the refund amount. 
• All refunds after 14 days of the campaign’s end will be processed via PayPal.
• Refunds within 14 days of the campaign’s end are reversed via Stripe to your credit card. 
• If we've begun packaging your pledge for shipment (usually 4 to 6 weeks before the actual shipping date), no refunds can be issued.

To request a refund, please use the "Submit a Request" button on this page and fill out the pertinent info on the request form.