Submit a request

Please choose a request type below

Your email address

Subject

Short description of your issue/product.

Full Name

Project Name

Pledge Number

Your Pledge ID / Backer ID / Order ID Enter the pledge number only (letters and numbers allowed). Do not include “Pledge ID”, “Order ID”, or any other text.

Crowdfunding Email Address

(New Address) Recipient’s Full Name

Please enter the recipient’s full name exactly as it should appear on the new address.

Recipient’s Full Name in New Address (Chinese / Korean / Japanese characters)

Please enter the recipient’s full name exactly as it should appear on the address, using native characters (e.g., 한국어 / 中文/ 日本語).

(New Address) Country

(New Address) Address Line 1

(New Address) Address Line 2

(New Address) Barangay

(New Address) Ward

(New Address) City

(New Address) State

(New Address) Zip

Telephone Number

Please enter your full phone number in international format, including the country code starting with a '+' (e.g., +1 415 123 45678 or +44 20 1234 5678).

Tax ID

(New Address) Localized Address

Please enter the address in native characters as it should appear on the address (e.g., 日本語 / 한국어 / 中文 / Tiếng Việt).

(Old Address) Country

Tax ID

(Old Address) Address Line 1

(Old Address) Address Line 2

(Old Address) City

(Old Address) State

(Old Address) Zip Code

(Old Address) Recipient’s Full Name

Recipient’s Full Name (Old Address – Chinese / Korean / Japanese characters)

Please enter the recipient’s full name exactly as it should appear on the address, using native characters (e.g., 한국어 / 中文/ 日本語).

Description

Please describe in detail the nature of your issue, so we can better assist you.

Upload a Valid ID

Please attach a clear photo of your National ID or Passport. Make sure all details are visible.

Attachments

Add file or drop files here