By pledging to our projects in Gamefound, you acknowledge that the final look, materials and content of the rewards (and the project) are subject to change and may differ substantially from what is presented while the Gamefound project was active.
If you do not log in to the Pledge Manager and confirm your pledge in that system within 8 weeks of our notification via email to confirm your pledge, you agree that we have fulfilled our obligations to you in full for payment or donations received. However, we may, at our discretion, refund your pledge if you contact us after the 8 week window has elapsed. Unconfirmed pledges make it difficult for us to plan production and logistics, and in the past have led to project delays. For this project we do not intend to allow this to happen, which may mean if you confirm your pledge too late, exclusive items may not be produced in sufficient quantity for your pledge.
If you confirm your pledge within 8 weeks of our notification via email, you agree that our responsibility to you is to ship your order as entered into our Pledge Manager system, that title and risk passes to you upon delivery to a common carrier for such shipment, and you are responsible for import duties or any other duties that may be payable to the relevant tax authorities, providing correct address information and ensuring this address is deliverable by normal methods. We regret we are unable to ship to PO Boxes.
All backers that wish to receive a reward for this campaign must make sure to confirm their order by the Pledge Manager deadline. We will announce the date for this once the Pledge Manager becomes live. Unconfirmed pledges (with or without rewards) will be treated as donations once the Pledge Manager deadline has passed. We may, at our sole discretion, refund and/or provide credit against future crowdfunding campaigns, in whole or in part (less expenses), upon request.
We reserve the right to cancel your order at any time, for any or no reason, and will refund to you payments received from you, excluding Gamefound fees and credit card processing fees (3rd party fees). We shall refund 3rd party fees as well if we cancel your order after you have confirmed your pledge, or if the order is cancelled by us before the Pledge Manager deadline. Such refunds will be made as set out in our Refund Policy.
Limitation of liability: CMON’s liability to you shall be restricted, to the extent allowable by law, to the amount received directly from you by CMON.
If you do not accept these terms please do not pledge on our projects, but instead wait for the retail release. To make sure you have the best gaming experience, all CMON products included in future campaigns are warrantied against manufacturing defects for 6 months from the date of delivery, as set by the submission of tracking number (proof of purchase required). Make sure to open all boxes upon receival, so if you see something is missing or broken, our customer service team will work hard to get you replacement parts and make things right. Simply contact our Customer Support.
Note: Warranty does not cover accidental damage, theft, loss, or any other event that is not a manufacturing defect.
Comments
0 comments
Article is closed for comments.