If the project in question is on Backerkit, your can find your Pledge Manager by going to the Backerkit project page. In the "Lost your Survey?" area, type in the email used to pledge (on Kickstarter or Late Pledge) and click on the "Get my Survey". An email with the link to your Pledge Manager will be sent out to you. Please note that if you used your Facebook credentials to log in to your Kickstarter account, the Backerkit survey is sent to the email address you use for your Facebook account.
Otherwise, if you’re having trouble accessing your Pledge Manager by any reason (didn’t receive the email invitation, cannot reset your password, 503 error, etc) please submit a ticket to our Support team by clicking on ‘Submit a Request’ on the top right of the screen. Make sure to select ‘Pledge Manager Issue’ as issue type and ‘Missing Pledge Manager Link’, inform the email associated with the Pledge Manager (the email used to back the campaign, either on Kickstarter or Gamefound or Late Pledge), and provide the Pledge Number (if backed via Kickstarter or Gamefound) and Product Family correctly.
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