Crowdfunding Refund Policy

Kickstarter Campaigns

We can refund you within 14 days of the campaign’s end, fees included. After that, we have a policy of no questions asked until the Pledge Manager deadline, though that’s minus Kickstarter and payment processing fees (which we can’t get back from them after 14 days).

All refunds after the 14 days close of the campaign may be processed via PayPal or reversed via Stripe to your credit card at our discretion. Refunds within 14 days are reversed via Stripe to your credit card.

Gamefound Campaigns (or Pre-Order)

We can refund you until pre-order or pledge manager deadline, minus Gamefound and payment processing fees (which we can't get back from them).

All refunds may be processed via the payment method used by you on Gamefound or via Paypal.

However, if we’ve begun packaging your pledge for shipment, no refunds are possible. If a component cannot be delivered at all, we refund that completely, including fees.

As our projects are being funded in USD, any refunds processed will be in USD for the exact amount received in USD, excluding any applicable fees depending on the time of the refund being processed.